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GEO's Event Policies

Cancellation/Substitution Policy

GEO's Event PoliciesIf you must cancel your registration, we offer a refund of the registration fee for cancellations made prior to 48 hours prior to the scheduled start date of the program. For cancellations received within this window, there will be no refunds.

If you are not able to attend, you will have the option of substituting another person from your organization to attend in your place. If you are registered as a member, this person must be, or needs to become a GEO member to attend in your place. In order for someone to attend the event in your place, you must contact us directly with your request.

If you wish to cancel your registration within 48 hours prior to the event and there is no one to attend in your place, you will need to contact us regarding information on how to apply for an exception to the cancellation policy.

Sharing of registration is not permitted.

Credit card refunds will be processed within 5 days of the request.


GEO is committed to respecting and protecting your privacy. By registering for this event Registrants agree to the use of information provided in connection with registration to be used in accordance with GEO’s Data Privacy Policy. Registrants allow GEO the use of their image, job title, company name, and company logo. Registrants consent to the sharing of their information with event sponsors in pre and post conference lists. If a registrant does not agree to the sharing of the information described herein with event sponsors, the registrant must notify GEO of their desire to be exempted at the time of registration.

Event Code of Conduct

GEO is committed to providing a harassment-free event experience for all attendees. We expect attendees to follow our Code of Conduct at all events. Prohibited conduct includes, but is not limited to:

  • harassment based on race, gender, sexual orientation, disability, or any other protected status, as provided by local, state, or federal law;
  • sexual harassment including unwelcome attention, stalking and physical contact;
  • abusive conduct that has the purpose or effect of unreasonably interfering with another person’s ability to enjoy or participate in the event, including social events related to the event; and
  • undue interruption of any event, speaker or session.
  • attendees and guests must be 21 years or older to attend evening events where alcohol is served.
  • sharing of conference passes is not permitted.

GEO has a zero-tolerance policy for hostile or harassing conduct. If a person engages in such conduct, appropriate action will be taken, including but not limited to expulsion from the event, restriction from future attendance and/or withdrawal of GEO membership.

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