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Agenda At-A-Glance

Conference Schedule (Subject to change)

Tuesday, 24 April 2018

8:00am

8:00pm

Registration Open

10:00am

11:00am

Issuer Advisory Council Meeting

11:00am

11:15am

Room Transition

11:15am

12:45pm

Issuer Roundtable and Luncheon

12:45pm

1:00pm

Room Transition

1:00pm

1:25pm

Opening Remarks

1:25pm

2:25pm

Keynote I: Serve Like You Mean It: Four-World Class Principles for Engaging with Your Customers

2:25pm

2:45pm

Room Transition

2:45pm

3:45pm

Breakout Series I

3:45pm

4:15pm

Afternoon Networking Break and Surprise Character Meet and Greet

4:15pm

5:15pm

Breakout Series II

5:15pm

6:00pm

Open

6:00pm

8:00pm

Opening Networking Reception
This event is open to guests of registered attendees for an additional fee, please register your guests (guest fee applies).

8:00pm

8:30pm

Transportation to Exclusive Universal Orlando Resort™ Event

8:30pm

11:30pm

An Exclusive Event at Universal Orlando Resort
This event is open to guests of registered attendees for an additional fee, please register your guests (guest fee applies).

Wednesday, 25 April 2018

8:00am

5:00pm

Registration Open

8:00am

9:00am

Breakfast

8:00am

9:00am

New Attendee Breakfast

9:00am

9:15am

Room Transition

9:15am

9:25am

Welcome Remarks

9:25am

10:25am

Keynote II—The Future of Work: The Challenges and Opportunities of Emerging Technologies

10:25am

11:00am

Morning Networking Break

11:00am

12:00pm

Breakout Series III

12:00pm

1:00pm

Lunch

1:00pm

2:00pm

Breakout Series IV

2:00pm

2:15pm

Room Transition

2:15pm

3:15pm

Partner Alliance Council Meeting

2:15pm

3:15pm

Breakout Series V

3:15pm

4:00pm

Afternoon Networking Break

4:00pm

5:00pm

Breakout Series VI

6:15pm

 

GEO Awards Dinner and Presentations Doors Open

6:30pm

9:30pm

GEO Awards Dinner and Presentations
This event is open to guests of registered attendees for an additional fee, please register your guests (guest fee applies).

9:30pm

11:30pm

GEO Awards After Party Celebration

Thursday, 26 April 2018

8:30am

2:15pm

Registration Open

8:30am

9:00am

Breakfast

9:00am

9:30am

Thursday Kickoff

9:30am

9:45am

Room Transition

9:45am

10:45am

Breakout Series VII

10:45am

11:15am

Morning Networking Break

11:15am

12:15pm

Chapter Coordinators Meeting

11:15am

12:15pm

Breakout Series VIII

12:15pm

12:30pm

Room Transition

12:30pm

1:00pm

Lunch

1:00pm

2:00pm

Keynote III—The Way We're Working Isn't Working

2:00pm

2:15pm

Closing and Prize Drawings